Great customer service
My wife gave me the Zygo Solo for my birthday and it's a pretty cool device and definitely makes swimming laps in my pool more entertaining. Unfortunately, I noticed some static everytime I used them, even when fully charged and at close range. I thought I might just live with it, but I reached out to customer service and am really glad I did. They responded promptly and let me know that, no, what I was experiencing was not normal, and gave me a couple troubleshooting tips. When those didn't work they immediately sent me a FedEx label to return my headphones and promised to send me a new pair. I can't wait to give it another try!